The advancing technology and capabilities are making it possible for organizations to deliver consistent and satisfying services to users from anywhere and on any device. The last decade has seen mobile devices and applications playing a crucial role in shaping the IT landscape. Across all the industries, companies are taking advantage of smartphones and tablets to improve their productivity and brand visibility.
Business organizations that were initially hesitant to invest in mobile technology are now trying to fit in and catch up because their existence is threatened. However, mobile technology is dynamic and keeps shifting leaving companies who do not update their systems to only support basic mobility for their clients. There are three main levels of using mobile technology maturity. In the first level which is referred to as individual productivity, companies give their users access privileges to basic productivity applications through mobile devices. Over 80 percent of business organizations have implemented individual mobility.
The second level of mobile maturity is referred to as team productivity which entails new forms of applications and services intended to empower all teams and increase communication and collaboration at the group level through virtual desktop infrastructure and mobile devices. The second level is an improvement of the first level but does not entirely take advantage of all the advantages of mobile technology.
To reap all the benefits, companies should reach the third and final level of mobile dynamics which is business mobility. This is the ultimate goal for all companies who want to leverage mobile solutions so that they can be more competitive. Organizations should aim at transforming their core business processes to a mobile model. This level of transformation can potentially make companies more competitive and subsequently successful. Research has shown that only about 20% of organizations have made this transition successfully. However, things are fast-changing and companies now re-engineering their core business operations to achieve business mobility.
With the advancement of mobile technology, the solutions for managing mobility resources also change. The mobile computing industry has transitioned from mobile device management (MDM) to become enterprise mobility management (EMM) options. This gives organizations more control over content and applications that they deliver through mobile devices. The idea of end-user computing is critical in this evolution. The approach helps organizations in not only managing mobile devices and content but also help in optimizing the end-user experience.
The main goal of end-user computing solutions is to offer users a robust and consistent computing experience across their scope of operations and range of devices. This makes users who could be in remote locations to be as effective as when they are sitting in the workplace. The end-user computing solution also helps in simplifying management and tightening security.
A well-managed end-user computing mobile solution should multiply the benefits of mobility while at the same time reducing risks. When planning to transition to the fully-operational end-user mobile solutions in your business operations, take your time on research and partner with reputable IT experts.